Counseling Services

The mission of Arcadia University Counseling Services is to assist students through personal obstacles that may interfere with academic success. Counseling Services staff is committed to creating an inclusive environment that honors the diverse identities of each student. Counselors provide a safe, confidential place in which students have an opportunity to identify their challenges and find creative solutions through individual and group counseling. Counseling Services also provides educational programs, consultation, and outreach to the larger campus community regarding prevention and overall mental well being.

Our Commitment to Diversity

Arcadia’s Counseling Services Center is committed to promoting inclusion and affirming the diverse identities of all students, staff, and faculty—including differing races, ethnicities, sexual orientations, genders, abilities, religions, political beliefs, and lived experiences.


We are committed to the fight against oppression and support efforts to dismantle systemic injustices. Only through an awareness of oneself as a cultural being can one hope to help and understand others. We stand strong in our commitment to lifelong learning that will assist in the examination of our own cultural identities, assumptions, beliefs, values and biases. As a team, we encourage each other in the process of self-exploration around issues of diversity. We strive to take a proactive approach in engaging in difficult dialogues through continually seeking training opportunities that lead to transformational and fundamental change. We aim to support the mental health and well-being of our students in order to foster a healthy campus community for all.

Mental Health and Medical Care


TimelyCare is a 24/7 telehealth and wellness service that provides care whenever and wherever you need it. Available to all full-time graduate and undergraduate students, it significantly expands the medical and mental health coverage provided to Arcadia students.

Mental Health Care

  • Unlimited 24/7, on-demand triage mental health support, coaching services, and crisis management by behavioral and mental health professionals 
  • Scheduled counseling appointments that offer flexibility outside of traditional office hours (weekends and evenings)
  • Access to licensed counselors in the state in which the student is located
  • A diverse network of providers and the ability to choose who you see

Arcadia students can access TimelyCare here or by downloading the TimelyCare app on their mobile phone.

COVID-19 Update

Counseling Services Information for Summer 2022

Counseling Services will continue to provide counseling services this summer.* To schedule an appointment, call 215-572-2967, Monday to Thursday between 9 a.m. and 4 p.m., and Fridays until 3 p.m., or email Services will include a hybrid model of in-person appointments and teletherapy appointments based on clinical assessment by a staff therapist. The office is also open to answer questions and assist with off-campus referrals as needed. 


In the event of a mental health emergency (risk of harm to self and/or others), contact Public Safety (215-572-2999) or dial 911.

Additional Emergency Resources

  • Suicide Prevention Hotline 1-800-273-TALK (1-800-273-8255) 
  • Crisis Text Line serves anyone, in any type of crisis, providing access to free, 24/7 support and information. Text home to 741-741 from anywhere in the USA, anytime.
  • Text STEVE to 741-741 for students of color.
  • The Trevor Project- Crisis Hotline for LGBTQ+ youth: 866-488-7386
  • Abington-Jefferson Hospital: 215-481-2000, press 1 or ask for “crisis.”
  • Montgomery County Mobile Crisis Unit: (855) 643-4673

Guided Meditations and Tutorials

Guided Meditation: Exhale to Relax

How To: Create a Daily Schedule That Actually Works

How To: Boost Your Interpersonal Effectiveness

Taking Care of Your Mental Health During COVID-19

Tips for Managing Anxiety During COVID-19

Guided Meditation: Daily Calm


Off-Campus Referrals


Schedule an Appointment

Call 215-572-2967, walk in, or email.



Meet the

Counseling Services Staff

Amy Henning, M.Ed.

Director, Counseling Services & AOD Pgm.

Cynthia L. Rutherford LSW (She/her/hers)

Staff Therapist

Rebecca "Becca" Bubb PhD (she/her/hers)

Assistant Director, Training Coordinator

Mary Alice DiFilippo MSHE CHES

Wellness Coordinator/Adjunct Professor of Public Health/Administrative Assistant

Joseph "Joe" W. Schatz

Psychiatric CRNP

Maimouna Coulibaly, M.Ed.

Staff Therapist

Maya N. Johnson, MS, LPC, NCC

Assistant Director of Counseling Services and Diversity and Inclusion Initiatives

Counseling Services Interns 2021-2022

Angela S. McNeil D.A., MFT

Assistant Vice President of Access, Equity, Diversity, and Inclusion

Gabriella Picariello

Graduate Student Intern

Justin Bwint

Counseling Intern

Wenzhi Pan

Counseling Intern

Kristen Snyder

Counseling Intern

Contact Counseling Services

Heinz Hall, Ground Floor


For a Mental Health Emergency During Office Hours
8:00 a.m. to 5 p.m., Monday through Friday
215-572-2967 (Counseling Services) or 215-572-2999 (Public Safety)

For All Emergencies After Office Hours and Weekends
Contact Public Safety at 215-572-2999 (x2999 from campus phone)

For a Medical Emergency
8:30 a.m. to 4:30 p.m., Monday through Friday
Contact Student Health Services at 215-572-2966