Please refer to the University's FERPA Compliance Policy.

Our office provides the following services to the Arcadia University community: Creating, maintaining and transmitting academic records in accordance with the Family Educational Rights and Privacy Act of 1974 (FERPA), scheduling rooms, classes, students and final examinations, evaluating transfer credit, auditing degree progress and completion, coordinating Veteran's benefits, processing international student forms, and issuing academic transcripts, certificates and diplomas. 


Students with any type of hold on their account (e.g., financial, health-related, library) will may not be able to register for classes, get final grades or transcripts, be eligible for certain financial aid packages, etc. If you are unsure if you have a hold on your account, please log into SelfService to see if your account is on a hold (Stop list). Here are the appropriate contacts if you find your account is on a hold (Stop list):

  • If you are on an Office of Student Accounts or Official Transcript hold, please contact the Office of Student Accounts;, 215-517-2339 (Press 2)
  • If you are on a Health Records hold, please contact Wellness Services;, 215-572-2966
  • If you are on a Non-Matriculation hold, please contact Enrollment Management;, 215-572-2910
  • If you are on any other hold, please contact the Registrar’s Office; 

Transcript Requests

Arcadia University works with Credentials Inc. and the National Student Clearinghouse to process transcript requests. You may also request your transcript directly from Arcadia. This request must be made in writing and will incur a $5 fee. MORE.  

Degree Verifications

Arcadia University has authorized the National Student Clearinghouse to provide enrollment and degree verifications. Contact the National Student Clearinghouse online at or by mail: National Student Clearinghouse, 2300 Dulles Station Boulevard, Suite 300, Herndon, VA 20171.

Please note: current students may obtain their own free and immediate enrollment verification through Arcadia’s SelfService to the National Student Clearinghouse (Grades tab, Enrollment Verification link). 

Student Information

In accordance with the Family Educational Rights to Privacy Act (FERPA) of 1974, Arcadia protects the confidentiality of student information. MORE

Staff Directory

Office of the Registrar
Office email and phone number 215-572-2100
Transcript request instructions
24x7 pre-recorded message with helpful information 215-572-2165
Charlene Grauer Transcript Systems Coordinator 215-572-2935
Holly Green Assistant Registrar - Registration Systems 215-572-2104
Helena Market Assistant Registrar - Transfer and Articulation 215-572-2101
Nicole Zucker Interim Registrar 215-572-2103